Kudos CRM
AI CRM for Agencies and Professional Services
Kudos CRM (written KudosCRM on its own site) is CRM and client-operations software for agencies, consultancies, and professional-service firms. One customer record runs from lead to proposal and e-signature, delivery project, invoice, and support ticket, with Kudos AI for drafting and summaries.
The Problem Behind the Product
Most CRMs stop at closed won. Sales holds the brief and the email history, delivery opens a fresh project, finance rebuilds the invoice, and support starts another customer history. By the time a client comes back for more work, the relationship is spread across systems that each remember one chapter.
Kudos CRM keeps that record in one piece. When a client accepts a proposal, it creates the order, marks the deal won, raises a draft invoice, and starts a linked delivery project. Kudos AI drafts and summarises from what is on the record, while lead scoring and routing stay rule-based and are described that way.
Built For
- Agencies and consultancies
- Professional-service firms
- Teams of roughly 5 to 50 people
- Sales teams that hand won deals to delivery
- Firms replacing separate CRM, proposal, project, and invoicing tools
What Kudos CRM Does
Drag-and-drop lead capture forms with source and UTM tracking
Rule-based lead scoring with A to D grades
Round-robin and territory lead routing
Multi-pipeline kanban boards
Quotes and proposals with type-to-sign e-signature
Delivery projects with health scoring and a client portal
Invoicing linked to the deal
Support ticketing with SLAs
No-code workflow automation across every stage
Kudos AI for email drafting and record summaries
Email and SMS sequences
Gmail, Outlook, Slack, Google Calendar, Zoom, and Chatra integrations
Questions About Kudos CRM
What is Kudos CRM?
Kudos CRM, written KudosCRM, is CRM and client-operations software for agencies, consultancies, and professional-service firms. It covers lead capture and scoring, multi-pipeline deals, proposals with e-signature, delivery projects, invoicing, support ticketing, and workflow automation on one customer record.
Is there a free plan?
Yes. Kudos CRM is free for up to 3 users and 1,000 contacts with no credit card. Paid plans are Basic, Professional, and Enterprise, priced per seat, and the 14-day trial gives full Professional features.
Can a signed proposal become a project?
Yes. When a client accepts a proposal, Kudos CRM creates the order, marks the deal won, raises a draft invoice, and starts a linked delivery project.
Can businesses in Nepal pay in rupees?
Yes. Kudos CRM has a separate NPR price list for Nepal and South Asia, with payment through Khalti or eSewa.
How is Kudos CRM different from LeadHeed CRM?
LeadHeed is a simple pipeline CRM for small businesses and beginners. Kudos CRM goes past closed won, carrying the same customer record into proposals, delivery projects, invoicing, and support, which suits firms that sell and then deliver client work.
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